The Transparency Edge: How Credibility Can Make or Break You in Business
Barbara Pagano and Elizabeth Pagano
Format:Hardcover, 224pp. ISBN:9780071422543 Publisher:McGraw-Hill Trade Pub. Date:October 2003
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Description and Reviews
FromThe Publisher:
Today's leading organizations have seized on the concept of transparency as the key to gaining the confidence of investors, employees, and customers--and gaining profits. In The Transparency Edge, leadership expert Barbara Pagano demonstrates that transparency is more than an excellent policy--it is a powerful management skill that managers can learn and use to make themselves and their organizations more competitive.
Presenting the nine behaviors that every successful leader uses to gain a transparency edge, Pagano shows readers how to use these techniques to build loyalty, gain trust, and establish an impeccable reputation for integrity. She also shows how this nothingto- hide approach enables organizations and their leaders to:
- Make decisions more efficiently and execute them more effectively
- Speed up operations
- Identify problems sooner and solve them faster
- Build trust and collaboration within the organization
- Establish a higher level of credibility
![](//www.cmooon.com/leadershop/images/ruledot.gif) About the Author
Barbara Pagano, Ed.S. is the president of Executive Pathways, a company specializing in leadership and team development. As an adviser and executive consultant to organizations committed to improving workplace performance, she specializes in helping leaders increase the effectiveness of their corporate change and teaming efforts.
![](//www.cmooon.com/leadershop/images/ruledot.gif) Table of Contents
|
Foreword by Stephen C. Lundin |
xiii |
|
Acknowledgements |
xv |
1 |
Leadership Transparency That Builds Credibility |
1 |
2 |
Be Overwhelmingly Honest |
15 |
3 |
Gather Intelligence |
37 |
4 |
Compose Yourself |
59 |
5 |
Let Your Guard Down |
75 |
6 |
Promises Made, Promises Broken |
91 |
7 |
Deliver Bad News, and Do It Well |
113 |
8 |
Get Ahead, Say Your Sorry |
131 |
9 |
Watch Your Mouth |
151 |
10 |
Don't Hold Your Applause |
175 |
|
Eplilouge |
197 |
|
Appendix A: Data Analysis |
199 |
|
Appendix B: Item Graphs |
205 |
|
Index |
213 |
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